Integrity Policy

Our integrity policy ensures that all personal information collected by Truly Labs is handled in compliance with the General Data Protection Regulation (GDPR), providing our customers, partners and employees with confidence in the security of their personal information. This policy describes how and when your personal data are collected while using our website. Further, it describes how personal information is processed and used, who has access to this information, and how you can exercise your rights. At Truly Labs all employees are required to follow this policy.

Data collection

When visitors browse our website to explore our services, no personal information is collected. Personal information is only collected when visitors voluntarily contact us through one of the email addresses provided on our website. After making contact, we may request additional details, such as company information, telephone number and other relevant data, to respond to your request effectively.

Once we have established contact with you, all correspondence and comments that are connected to your request, which may include personal information, will be saved. This is necessary to provide you with the best possible support when contacting Truly Labs AB.

Further, when visiting the website it will inquire your IP address to improve its performance. 

With your consent, we may also use your contact information to send you newsletters, invitations and other marketing material from Truly Labs AB. However, we will never share your personal information with third parties.

In summary, Truly Labs AB collects and processes your personal information to the extent to which you have consented and is necessary to provide our services. Additionally, we comply with current laws and regulations from authorities. 

Cookies

The Truly Labs AB website uses cookies to improve the user experience on our website. This may also involve the use of third-party cookies, such as Google analytics or similar tools used by our web-provider, to monitor traffic and the way visitors use our website. However, in this context no personal information is saved. Instead the user data is summarized in anonymous statistics, such as number of visitors, from where users come to our services (via which search engine e.g.) and which subpages they visited on our website.

If you do not want cookies to be installed on your computer or if you would like to restrict the processing of such information, you can deselect the use of all non-essential or all cookies in the pop-up window that appears, when first opening our website. You may also prevent cross-site tracking and activate anonymization of your IP address in your browser settings. 

When storing and processing personal information Truly Labs AB uses secure servers and access to these servers containing personal information is restricted to critical personnel only. Information is only given to other individuals within the organization when required to fulfill their tasks. In summary, Truly Labs AB has installed appropriate technical and organizational measures, which ensure that your personal data are secured against unauthorized access and illegal processing, as well as loss, damage or destruction.

Your rights on handling your personal information

You have the right: 

  • To request that all personal information about you stored at Truly Labs AB is deleted
  • To obtain an extract of the personal information that Truly Labs AB has stored about you
  • To request that all inaccuracies in the personal data we have collected about you are corrected
  • To demand that the personal information you provide to Truly Labs AB is not used to contact you

If you wish to exercise any of these rights  please contact us via 

Truly Labs AB will comply with your requests to exercise your rights at all times unless there is any legal reasons that allow us to continue processing and usage of your personal information.